1 (800) 220-8611

Status

Today’s Processing Platform Traffic Report – No current incidents to report


9/6/2024  11:56 am EDT – No further timeouts have been observed and this incident has been marked Resolved. 

9/6/2024  10:51 am EDT – There have been no new timeouts since 9:58 am EDT. Engineers are continuing to monitor.

9/6/2024  10:11 am EDT – Engineers have identified, and are continuing to monitor, intermittent request timeouts processing Credit Card transactions with the TSYS (Transfirst) processor. The most recent errors occurred between 9:56 am EDT and 9:58 am EDT.
We will continue to post updates as they become available.



SafeSave Payment Services will NEVER contact you with a request for merchant account/processing information of any kind.
Should you ever receive an inquiry like this, please do NOT share any of your information with the inquiring party.
They are NOT affiliated with SafeSave Payment Services.
PLEASE contact us at 800-220-8611 Option 1 to report any incidents, of this nature, that you experience.
Thank you ~



SafeSave Phone Support Hours of Operation

Monday through Friday from 9:05 a.m. – 1:00 p.m. and from 2:00 p.m. – 5:20 p.m. – EST.
This provides our staff a designated window of time for lunch breaks, meetings, follow ups, etc.

We appreciate all of our customers and look forward to serving your needs as they arise.

Partner With Us

If you are a software company and want to fully monetize and simplify the payment experience, we’d love to hear from you.

With SafeSave, we’ve improved our e-commerce payment solutions both operationally and from a customer experience standpoint due to their simple, streamlined payment process and outstanding customer service.

The team has greatly benefited from SafeSave’s expert strategy advice and support. Our partnership with SafeSave has led to explosive growth in our processing royalties, which are at least 50% higher than they would have been if we stayed with our former processing partner.”

Co-Founder, President

of a Class Management Software Provider

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Partners are welcome to join our lucrative revenue share programs. Rewards are issued along with thorough transparent reports that outline your benefits.