Today’s Processing Platform Traffic Report – 10/13/2025
4:57 pm EDT
Site Engineers have mitigated the issue and continue to monitor for any further issues.
4:15 pm EDT
There is a Gateway Outage currently being investigated.
Merchants’ ability to reach the login page and process has been affected.
Engineers are currently working to investigate and identify the root cause so that a fix can be implemented.
Any known updates will be posted here.
We apologize for the inconvenience and thank you for your patience while this is being resolved.
SafeSave Payment Services will NEVER contact you with a request for merchant account/processing information of any kind.
Should you ever receive an inquiry like this, please do NOT share any of your information with the inquiring party.
They are NOT affiliated with SafeSave Payment Services.4:57 pm EDT
Site Engineers have mitigated the issue and continue to monitor for any further issues.
4:15 pm EDT
There is a Gateway Outage currently being investigated.
Merchants’ ability to reach the login page and process has been affected.
Engineers are currently working to investigate and identify the root cause so that a fix can be implemented.
Any known updates will be posted here.
We apologize for the inconvenience and thank you for your patience while this is being resolved.
SafeSave Payment Services will NEVER contact you with a request for merchant account/processing information of any kind.
Should you ever receive an inquiry like this, please do NOT share any of your information with the inquiring party.
PLEASE contact us at 800-220-8611 to report any incidents of this nature that you experience.
Thank you ~
SafeSave Phone Support Hours of Operation
Monday through Friday from 9:10 a.m. – 1:00 p.m. EST and from 2:00 p.m. – 5:00 p.m. EST.
This provides our staff a designated window of time, between 1:00 and 2:00 pm EST, for lunch breaks / meetings / follow ups, etc.
We appreciate all of our customers and look forward to serving your needs as they arise.
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